Rear Subframe corrosion

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karga
Posts: 21
Joined: Tue Sep 29, 2009 7:57 pm
Location: Skipton

Re: Rear Subframe corrosion

Postby karga » Thu Dec 20, 2018 4:41 pm

That's great news about the Bulletin (SSM 74031)

Just rung local dealership and lodged a complaint about the subframe, Car booked in for 16th January.

Will let you know how I get on

Roy

mike020150
Posts: 2174
Joined: Wed Feb 08, 2006 6:26 pm

Re: Rear Subframe corrosion

Postby mike020150 » Thu Dec 20, 2018 4:50 pm

Excellent. It will be interesting to learn how the dealer interprets the advice from Jaguar. Mike.
2014 XK Dynamic R convertible; 1977 Daimler Double Six Coupe; XE S

Bearcat
Posts: 1
Joined: Sun Dec 23, 2018 2:36 pm

Re: Rear Subframe corrosion

Postby Bearcat » Tue Feb 05, 2019 1:06 pm

My F-TYPE is at my local dealer today for an inspection of the subframe corroded areas that were previously reported in August 2018. Told at the time that it was nothing to worry about as it is normal for an F-TYPE. I have drawn their attention to SSM 74031. I will report back when I have some news.

mike020150
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Joined: Wed Feb 08, 2006 6:26 pm

Re: Rear Subframe corrosion

Postby mike020150 » Tue Feb 05, 2019 3:59 pm

Interesting - with Jaguar's financial woes, cost-cutting programme and redundancies, the chances are that all claims will meet with at least an initial degree of resistance. Or, am I being too cynical? Mike.
2014 XK Dynamic R convertible; 1977 Daimler Double Six Coupe; XE S

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karga
Posts: 21
Joined: Tue Sep 29, 2009 7:57 pm
Location: Skipton

Re: Rear Subframe corrosion

Postby karga » Wed Feb 13, 2019 4:58 pm

Car examined by local dealer on 16th January as planned. Lots of photos taken of which they copied to me.
Dealership at least acknowledged that it was not acceptable and photos have been sent to Jaguar.
They tell me it could take up to 6 weeks before I get an answer.

Will report when/if I get an answer.

mike020150
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Joined: Wed Feb 08, 2006 6:26 pm

Re: Rear Subframe corrosion

Postby mike020150 » Wed Feb 13, 2019 6:10 pm

Progress of a sort. Please keep us posted on developments. Mike.
2014 XK Dynamic R convertible; 1977 Daimler Double Six Coupe; XE S

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RichardSEL
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Joined: Thu May 26, 2016 6:29 pm

Re: Rear Subframe corrosion

Postby RichardSEL » Wed Feb 13, 2019 7:11 pm

They tell me it could take up to 6 weeks before I get an answer.
Will report when/if I get an answer.
6 weeks. Six weeks? What are they doing with them? Sticking them on a wall and going "Oh, look!" anytime someone passes? Tell them you want their reply in 14 days -- otherwise they'll be hearing from your assessor without any further notice. And place them on notice of your assessor's costs at the same time.
There's many decent helpful people in dealerships for you not to have to put up with "you'll have to wait six weeks before you get an answer". <sheeesh!>

Lexus / Toyota et al wouldn't even dream of saying something like that. Mind you, they'd probably not have the issue in the first place.

That's how I feel about the retort -- well done so far in your perseverence though :idea:
Gone: '59 Mark I, '56 Mark VIIM, '59 Mark IX, '01 XJ8 Sovereign 4L LWB, '01 XJ8 Sport 3.2L, '01 XJ8 Exec 3.2L
Current: '03 Strange Rover L322
In trim shop for total refurb: '73 Owen Sedanca 4.2L
Stalled in storage '61 Mark IX with 4.2L


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